Frequently Asked Questions

Yes. In order to book online, at least a $25 deposit is required. This keeps those who are price shopping from reserving, then deciding they no longer want to rent. If your reservation needs to be cancelled, your security deposit it kept for use for a later date. You have one year from your scheduled rental to use the deposit. Full payment is due at the time of delivery.

If either you or Jump and Fun Party Rentals has to cancel your rental, your security deposit it kept for use for a later date. You have one year from your scheduled rental to use the deposit. Full payment is due at the time of delivery. Jump and Fun reserves the right to cancel any reservation due to weather predictions. We uses weather.com for wind and rain predictions per insurance regulations. If sustained wind speeds are predicted to reach 15 mph or 17 mph gusts, we will not setup. If the prediction of rain reaches 60% or higher, we will also not setup. Further, tables, chairs, or any other items will also NOT be delivered without the rental of an inflatable

If it begins to rain, please have everyone exit the unit but leave the inflatable on. DO NOT bounce while it is raining. Before using the unit, towel-dry the inside to avoid slippery surfaces. It is also extremely unsafe to bounce when there are high winds (20mph or higher), thunder or lightning. Before your event, we will monitor the weather, and if the conditions are not safe, we reserve the right to cancel your reservation. Once the inflatable is set up, there are NO REFUNDS.

Typically, no. Due to insurance regulations, we are not allowed to leave our equipment overnight. However, due to time constraints, we may setup the night prior to your event, that way everyone receives their equipment in a timely manner.

Yes. Whomever made the reservation will be required to sign a liability waiver. This waiver releases Jump and Fun Party Rentals from any accidents that may occur. All liability waivers will be electronically signed prior to the event. Access to a computer, tablet, or smartphone is necessary to complete this paperwork. Upon delivery, we will also provide a list of general rules and regulations.

Yes. We are licensed by the state of South Carolina. We also carry general liability insurance. We can provide proof of either if necessary. Please provide 24-48 hours for proof of insurance requests.

Yes. We prefer that reservations be made at least 3 weeks in advance. The earlier you book your event, the greater your chances of getting the inflatable you want. The website does not allow reservations with less than two days before the party date. We are able to book last-minute events over the phone, but you will be very disappointed if the inflatable you wanted has already been reserved.

Our blowers require a power outlet within 100 feet of your preferred location. To keep setup quick and efficient, please make sure the area is cleared of any debris, sharp objects, rocks, or animal feces. All we need is a relatively flat piece of land that is free of low-hanging tree branches and power lines.

Please note that we require a 4-6 (6 feet for larger inflatables) foot path to maneuver our inflatables to your desired setup location. If you have a fenced yard with a gate that is smaller than this, please call us to discuss your options. No, we will not lift the inflatable over your fence or maneuver it through your house.

We can set up inflatables on grass and concrete. We CANNOT set up on stickers, mulch, artificial turf of any kind, or sand. We can also set up certain inflatables inside. Acceptable spaces would include gymnasiums, stages, convention halls, and shopping malls.

Absolutely! All of our units are thoroughly cleaned after each rental. We do not rent our inflatables more than once per day. This allows us time to completely clean and sanitize each unit. We are committed to making sure your unit is clean, healthy, and safe.

We gladly accept cash, money order, and credit card. Checks will be accepted from churches and schools only. Full payment of the balance is expected at the time of delivery. Credit or debit card purchases can be taken on site; there is no need to take a card number over the phone.

We expect to receive our inflatables back in a fairly clean condition. We understand that as the inflatable is used, grass and dirt is tracked inside the unit. We will not charge a cleaning fee for this. However, if we find that there is excessive food, drinks, water, or paint, we reserve the right to charge a $75-$200 cleaning fee. When we arrive at your location to pick up, we will inspect the unit. Absolutely no "silly string" is allowed near or inside the unit!

Yes. We will come an hour before the start of your event and set up your inflatable. When your event has ended, we will come back to pick up the unit. Setup normally takes between 20-30 minutes, and take down is about 35-45 minutes.

We deliver to the following areas: Myrtle Beach, North Myrtle Beach, Cherry Grove Beach, Little River, Longs, Conway, Surfside Beach, and Murrells Inlet. Delivery fees are based on the location of your event and are automatically calculated during the checkout process.

We can provide a site attendant for an additional hourly fee. Please contact us to discuss this.